Salary: 3,000 – 4,000 AZN (net) + attractive performance-based bonus
Location: Baku, Azerbaijan
Work Schedule: Full-time
Start Date: ASAP

About the Employer:
A leading distributor of musical instruments and pro audio equipment in Azerbaijan is looking for an experienced and hands-on Sales & Operations Manager to oversee its two retail stores and rapidly growing e-commerce platform. The company serves both B2C and B2B segments and collaborates with major local retailers.

Key Responsibilities:

Retail Operations:

• Manage daily operations across two retail stores
• Lead and develop the sales team to ensure high-level customer service
• Monitor visual merchandising and in-store execution
• Coordinate with the warehouse for product replenishment
• Act as the escalation point for in-store customer issues

Sales Strategy & Product Management:

• Track sales performance and customer behavior to inform strategy
• Identify new product opportunities and market trends
• Benchmark offerings against local and international competitors

E-commerce Oversight:

• Manage online product listings, pricing, categories, and promotions
• Oversee content updates, new arrivals, and media uploads
• Maintain third-party online channels (e.g., Tap.az, Lalafo)

B2B & Marketing Coordination:

• Maintain strong relationships with B2B partners and monitor service levels
• Support the execution of digital marketing campaigns (Instagram, TikTok, etc.)
• Coordinate content planning and promotional activities

Logistics & Administration:

• Oversee imports, customs clearance, and delivery to the warehouse
• Ensure pricing accuracy through cost analysis and market research

Candidate Requirements:

• Proven experience managing retail and/or e-commerce operations (preferably in musical instruments, consumer electronics, or similar fields)
• Strong leadership, analytical, and organizational skills
• Good understanding of logistics, customer service, and marketing processes
• Hands-on, proactive, and results-driven mindset

 Interested candidates can send their cv to the e-mail address in the Apply for job button.