Guavapay Limited Guavapay Limited
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Guavapay Limited

Business

Settlements–Product Operations Lead

  • Deadline 19 July 2025

Requirements

  • Experience: 4 years
  • Operations Management - 4 years
  • Finance - 3 years
  • English - Advanced
  • Russian - Advanced

About the Role
We are seeking a dynamic and detail-oriented Settlements–Product Operations Lead to act as a strategic bridge between our Operations/Settlements team and Product Management function. In this critical role, you will be responsible for ensuring seamless communication, aligning operational needs with product development, and driving execution of cross-functional initiatives. You will play a key part in scaling our internal processes, resolving friction points, and contributing to the design of efficient and resilient systems in a fast-paced fintech environment.

Key Responsibilities

  • Serve as the primary liaison between the Operations/Settlements and Product teams, ensuring alignment on priorities, timelines, and functional requirements.
  • Design accounting entries, settlements, and reconciliation processes in collaboration with the Settlements and Product teams
  • Develop necessary reports for each product type and translate requirements into actionable tasks for the technical team
  • Serve as the main point of contact for testing new products and features from the Operations/Settlements perspective
  • Translate operational challenges into product requirements and support Product Managers in defining specs, use cases, and impact.
  • Partner with Operations to identify inefficiencies, discrepancies, or process risks, and drive solutions in collaboration with Product and Engineering.
  • Coordinate with stakeholders across Compliance, Risk, Finance, and Customer Support to ensure product features are operationally sound and compliant.
  • Track operational KPIs and feedback loops to inform product improvements and strategic decisions.
  • Assist in creating documentation, process maps, and training materials for new systems or operational workflows.
  • Provide structured reporting to leadership on initiative progress, blockers, and operational readiness.

Qualifications

  • 3–6 years of relevant experience in operations, strategy, or product operations in fintech, banking, or consulting.
  • Big4 experience (e.g., Deloitte, PwC, EY, KPMG) is highly desirable.
  • Strong understanding of financial operations, settlements, and transaction lifecycle in fintech or financial services.
  • Proven ability to manage cross-functional stakeholders and drive alignment in fast-paced environments.
  • Excellent analytical, communication, and organizational skills.
  • Experience working with Product and Engineering teams; comfort with technical discussions and tools (e.g., Jira, Confluence, SQL, API basics) is a plus.
  • Detail-oriented, with a strong sense of accountability and urgency.
  • Bachelor’s degree in Business, Finance, Economics, or a related field; MBA or relevant graduate degree is a plus.

Interested candidates can apply via the link in the Apply for job button.

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