If you are passionate about authentic hospitality and service, have relevant experience, can demonstrate strong problem solving, organizational and administrative skills, we have a great job opportunity for you as an Assistant Manager – F&B.

Requirements:

• Restaurant, Hospitality or Hotel school graduate (desirable)
• Sound operational background; minimum 3 years in F&B Department in a five-star hotel property
• Prior experience in the capacity of Team Leader or similar supervisory role
• Solid knowledge of food & beverage products, trends, services and on-the-job skills and techniques
• Operating knowledge of MS Office, word processing essential
• Excellent people management skills, communication and listening skills
• Demonstrated time management and organizational skills
• Must be internally motivated, detail oriented and have a passion for training others.

Job Duties:

• To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
• To manage the outlet efficiently according to the established concept statements.
• To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To assign responsibilities to subordinates and to check their performance periodically.
• To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful using of all operating equipment and supplies.
• To conduct daily pre‑shift briefings to associates on preparation, service and menu.
• To liaise with the Kitchen and Beverage department on daily operation and quality.
• To handle all guest complaints, requests and enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship and assisting to update guest history files.
• To ensure that the outlet cashiering procedures are strictly adhered to.
• To assist in the revision and updating of the outlet Departmental Operations Manual on as needed basis.
• To assist in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the
• To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business and submit a copy to the Human Resources Department.
• To maintain a high standard of personal appearance and hygiene at all times.
• To assist in the building of an efficient team of associates by taking an active interest in their welfare, safety and development. Ensure you encourage them to maintain good relationship with their colleagues and all other departments including gaming associates.
• To ensure that all associates report for duty punctually wearing the correct uniform/attire and name badge at all times, maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
• To ensure that all associates provide a friendly, courteous and professional service at all times.
• To assist in the training of associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.
• To ensure that the Department's operational budget is strictly adhered to and that all costs are controlled and expenditure approved.
• To ensure that you and all the associates read the hotel's Hotel Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To ensure that all associates are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.
• To carry out quarterly, bi‑yearly, yearly inventory of operating equipment.
• To conduct annual Performance Development Discussions with the departmental associates and to support them in their professional development goals.
• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with your colleagues and all other departments.

Interested candidates can send their CV to the e-mail address in the Apply for job button.

Only short-listed candidates will be contacted.