Join the Nikki Beach Hospitality Group at Sea Breeze Resort!
Employment Type: Seasonal (4 months)
Key Responsibilities:
- Ensure departmental costs remain within the approved budget;
- Supervise, assist, and guide Room Attendants and Floor Attendants in their daily duties;
- Train and coach team members to meet established service standards;
- Address guest concerns promptly, record issues, and inform relevant departments;
- Provide daily briefings to Room Attendants regarding VIP guests, priorities, and special requests;
- Ensure timely cleaning and release of check-out rooms;
- Monitor rooms with “Privacy Please” indicators and coordinate service accordingly;
- Conduct daily inspections of guest rooms and assigned floors;
- Report damages, special cleaning needs, and replacement requirements;
- Ensure all housekeeping tasks are completed according to company standards;
- Perform Room Attendant and House Attendant duties when required;
- Collaborate with the Housekeeping team to maintain and improve guest satisfaction;
- Ensure all rooms meet furniture, fixture, and amenity standards.
Requirements:
- Minimum 2 years of supervisory experience in a 5-star hotel Housekeeping environment;
- Strong attention to detail and proactive approach;
- Excellent organizational, supervisory, and communication skills;
- Ability to clearly convey information and instructions;
- Strong decision-making skills with accuracy and efficiency;
- Ability to work effectively under pressure;
- Strong listening and problem-solving abilities;
- High school diploma or equivalent (preferred);
- Proven training and coaching experience;
- Experience with Hotel Property Management Systems (Micros Opera preferred).
Benefits:
- 1 day off per week;
- Complimentary round-trip shuttle bus;
- Shared tips and service charge;
- Daily staff meals provided on-site;
- Opportunity to work with an international hospitality brand.
How to Apply:
Interested candidates are requested to:
- Submit their CV to the e-mail address in the Apply for job button.
- Include “Housekeeping & Steward Supervisor” in the subject line
Note: Only shortlisted candidates will be contacted via email and/or phone and invited for an interview.