Main responsibilities:
- Greets guests over the phone in a friendly, courteous manner
- Records reservation information accurately; Informs other departments of VIP arrivals
- Identifies and records special billing instructions; approves credit after consultation with the Revenue & Reservations Director
- Files all reservations in a systematic order for easy referral
- Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
- Records requests for special accommodations and suites
- Dealing with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner and etc.
Requirements
- Relevant hospitality industry experience
- Fluent English, Russian, Azerbaijani both written and spoken, Turkish is preferable
- Experience with Opera PMS (hotel software) is mandatory
All experienced candidates, interested in mentioned above position, need to apply by these e-mail addresses: [email protected] and [email protected].
