We are happy to announce job opportunity of Laundry Manager at Resant Hotels. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Laundry Manager of Resant Group, you are becoming a part of unforgettable team working in hotel industry, you are able to show your full potential. You will work closely with various departments to meet their needs while adhering to hotel policies and maintaining the highest standards of quality and efficiency.
YOUR DAY-TO-DAY
- Manages the laundry attendant training, assigns work, and monitors the laundry quality and quantities.
- Ensures that all linen in the hotel’s laundry room is cleaned or dry-cleaned according to the highest standard, and returned to the guests or staff in immaculate condition.
- To check washing formulas and make corrections and improvement whenever necessary.
- To report directly to the Executive Housekeeper keeping him/her advised of progress and practices.
- To communication with attendant on performance and personnel problems.
- To confer with maintenance mechanics regarding repairs and replacement problems.
- To plan work and production schedules to meet housekeeping and food and beverage requirement.
- To train team members according to established procedures, conducts training meeting to discuss problems and future plans, give information and assignments.
- To oversee laundry office functions including production reports, schedules and other records.
- To supervise and investigate all claims by guest for defective laundry and consult with hotel executive for any compensation if necessary.
- To hold department briefing keeping team members informed of new methods and management instructions.
- To supervise and direct the functions of the valet department.
- To consult with supply agent for new invented chemical for dry clean and laundry for best results.
- Responsible for chemical management of laundry room to prevent accidents.
- To arrange contacts with other Laundry Managers in other leading hotels for updated information and price setting.
- To establish production standards records and training techniques.
- To make recommendations to the manager on all phases of the laundry operation and advise him of the latest ideas and equipment.
- To regulate the manning according to the work load.
- Ensures all reporting and servicing deadlines are met on a timely basis.
- Abides by the Hotel’s Policies and Procedures.
- To ensure that all team members have a complete understanding of and adhere to “Our guide for you”.
- The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
- Performs other duties as assigned by Executive Housekeeper.
WHAT WE NEED FROM YOU
- Minimum of 3-year laundry experience in 4* or 5* Hotel property. Hospitality degree or equivalent. Excellent problem solving and time management skills. Proficient knowledge of Microsoft Office.
WHAT WE OFFER
- In return, we will give you a competitive salary, insurance package, and opportunities to learn new skills and grow your career and the chance to work with a great team of people. Most importantly, we will give you Room to be yourself. So, what is your passion?
HOW TO APPLY
- To apply for the position of Laundry Manager at Resant Hotels send your CV to the email address mentioning “Laundry Manager” in Subject of e-mail.
