Role Overview

The Senior Project Coordinator is responsible for ensuring smooth, efficient, and timely execution of all operational workflows across HCC’s(MTK) and departments. This role oversees junior project coordinators, monitors project tasks, enforces SOP compliance, tracks KPIs, and acts as the central communication bridge between departments. The Senior Project Coordinator ensures that daily operations run on schedule, issues are escalated with solutions, and overall project delivery remains aligned with company standards.

Key Responsibilities

Task & Workflow Management

• Monitor all active tasks, deadlines, and deliverables across HCC’s(MTK) and departments.
• Ensure daily progress updates and timely follow-ups on pending tasks.
• Send structured daily reminders to responsible parties.
• Maintain clear tracking of task status inside project management tools.
• Identify workflow bottlenecks and proactively suggest improvements.

SOP & Process Compliance

• Ensure all departments and junior coordinators follow approved SOPs.
• Verify that procedures, document flows, and approval steps are executed correctly.
• Report irregularities and propose corrective actions.

KPI Monitoring & Reporting

• Track operational KPIs across MTKs (task completion time, efficiency metrics, delays, etc.).
• Prepare concise weekly KPI reports for management.
• Highlight risk areas and recommend improvement strategies.

Communication & Cross-Department Coordination

• Serve as the main coordination point between all involved departments.
• Ensure information flows smoothly and without delay.
• Clarify requirements, assign follow-ups, and maintain structured communication.
• Facilitate alignment between Sales, Legal, Finance, Operations, and Document Control.

Oversight of Junior Project Coordinators

• Supervise and mentor junior coordinators assigned to MTKs.
• Provide guidance, structure, and escalation support.
• Ensure consistent quality of reporting and task follow-up from juniors.
• Conduct weekly review sessions to align all coordinators.

Issue Escalation & Decision Support

• Assess issues that require management decisions.
• Prepare solution-oriented recommendations for the Project Manager.
• Escalate only with context, root-cause analysis, and proposed options.
• Ensure escalations are timely, clear, and actionable.

Operational Efficiency & Continuous Improvement

• Analyze operational gaps and propose enhanced workflows.
• Support implementation of new SOPs, tools, or process upgrades.
• Ensure MTK operations maintain the highest levels of accuracy and speed.

Requirements

Professional Experience

• 4–6+ years of project coordination, operations, or workflow management.
• Experience managing multiple teams or junior coordinators.
• Strong background in multi-department communication.
• Real Estate background.

Skills & Competencies

• Excellent organizational and time-management skills.
• Strong understanding of SOPs, operational structures, and KPIs.
• Ability to manage multiple stakeholders under tight timelines.
• High attention to detail and process accuracy.
• Problem-solving mindset with ability to propose solutions, not just raise issues.
• Strong reporting and documentation skills.

Tools & Systems

• Familiarity with project management platforms (Bitrix, Monday, etc.).
• Ability to prepare structured reports (Excel, dashboards, progress sheets).
• Comfortable working in fast-moving, multi-project environments.

What Success Looks Like

• Daily tasks completed on time with minimal delays.
• Junior coordinators operate with clarity and structure.
• SOPs followed correctly across all HCC’s(MTK) and departments.
• Clear visibility of KPIs and operational performance.
• Departments communicate more efficiently with reduced bottlenecks.
• Escalations to the Project Manager are solution-driven, timely, and justified.

Interested candidates can apply via the link in the Apply for job button.