What is expected from the candidate:

• Handling incoming calls and messages (WhatsApp, Instagram, messengers);
• Consulting guests on event formats, table deposits, VIP zones;
• Selling deposit and VIP tables;
• Managing reservations and controlling guest seatings;
• Maintaining communication with guests before their visit (confirmations, reminders);
• Working with regular and VIP guests, encouraging repeat visits;
• Coordinating with hostesses, face control, and floor management;
• Resolving guest requests and issues before and during the visit;
• Maintaining and updating the guest database (contacts, preferences, visit history);
• Ensuring service and communication standards are met;
• Preparing reservation and sales reports.

What qualifications the candidate need to possess:

• Experience in nightlife, hospitality, restaurants, lounges, or hotels is preferred;
• Strong communication and sales skills;
• Ability to handle objections and close deals;
• Excellent verbal and written communication; 
• Stress resistance and ability to work evening / night shifts (distant); 
• Guest-oriented mindset and attention to detail;
• Confident use of messengers and basic CRM tools; 
• Fluency in Azerbaijani, Russian, English, and Turkish.

What successful candidate gets:

• Dynamic nightlife environment
• Fixed salary + bonuses/commissions
• Clear KPIs and growth opportunities
• Friendly and energetic team
• Corporate benefits according to policy

Please note that position is open for candidates possessing Azerbaijani citizenship only. 

Interested candidates can send their cv to the e-mail address in the Apply for job button. Only shortlisted candidates will be invited to the further stages of the recruitment process.