Key Responsibilities
- Monitor hotel operations to identify, assess and mitigate operational and business risks.
- Conduct regular Risk Control Self-Assessments (RCSA) and maintain risk registers and control matrices.
- Monitor KRIs, risk appetite, risk tolerance and control breaches, ensuring timely corrective actions.
- Analyze operational data, incidents and loss events to identify trends, control gaps and emerging risks.
- Manage the Incident Management System and internal loss database, including root cause analysis and follow-up actions.
- Develop risk reports, dashboards and management presentations.
- Review hotel processes, policies and procedures to identify risks and recommend appropriate controls.
- Monitor and follow up on risk mitigation and corrective action plans with risk owners.
- Support insurance and claims management processes related to operational incidents.
- Promote risk awareness and provide guidance to hotel departments on risk management practices.
- Participate in risk management, process improvement and cross-functional projects.
Qualifications & Experience
- Bachelor's degree in Risk Management, Finance, Economics, Business Administration, Hospitality Management or a related field.
- 4+ years of experience in Risk Management, Operational Risk, Internal Controls, Audit or a related field.
- Strong hands-on experience and knowledge of hotel operations is required.
- Experience in risk reporting, data analysis, root cause analysis and mitigation planning.
- FRM, PRM, CIA or other relevant certification is an advantage.
- Advanced MS Excel and strong MS Office skills.
- Fluent in English, Azerbaijani
Interested candidates can send their CV to the e-mail address in the Apply for job button.