Job Type: Full-time

Responsibilities: 

• Answer incoming calls and conduct outbound calls to potential customers to promote and sell our products/services.
• Identify customer needs and provide appropriate solutions.
• Maintain accurate records of customer interactions and sales.
• Clearly and effectively communicate information about Tredu’s services, platform features, and extracurricular activities to user;
• Accurately document customer interactions, issues, and feedback in Tredu’s CRM system;
• Stay informed about product updates, promotions, and company policies;
• Collaborate with team members to improve overall service quality.

Requirements for the candidate:

• High school diploma or equivalent;
• Previous experience in a telesales, sales and customer service environment is preferred;
• Excellent verbal and written communication skills in Azerbaijani and Russian;
• Proficiency in MS Office Suite (Excel, PowerPoint, Word);
• Strong communication skills to convey information clearly and effectively;
• Strong problem-solving abilities to address challenges as they arise;
• Ability to multitask and manage time efficiently in a fast-paced setting.

To apply for this position, please submit your resume/CV to the Email address in the Apply for job button . Please include the job title in the subject line of your email.

Thank you for considering us as your potential employer. We look forward to reviewing your application.