We are looking for candidates for an Operations Specialist role to join us at Tredu! 

Job Type: Full-time

Responsibilities:

• Provide exceptional support to students, parents, and partners. Resolve inquiries related to platform usage and activity enrollment with efficiency and care;
• Manage day-to-day operations of the Tredu platform, ensuring it functions smoothly and effectively. Troubleshoot and resolve any technical or operational issues that arise;
• Generate regular reports on platform usage, partner engagement, and user feedback to support data-driven decision-making;
• Direct all participants, particularly elementary school students, to their designated locations;
• Create and deliver training resources for partners and internal teams, ensuring effective use of the Tredu platform and adherence to best practices.

Requirements for the candidate:

• Bachelor’s Degree in Business Administration, Operations Management, or a related field;
• Motivated to work with elementary school students and possess the necessary patience and resilience;
• Excellent verbal and written communication skills in Azerbaijani, English and Russian;
• Proficiency in MS Office Suite (Excel, PowerPoint, Word);
• Demonstrated motivation to work in a startup environment with a proactive attitude;
• Strong communication skills to convey information clearly and effectively;
• Excellent problem-solving abilities to address challenges as they arise;
• Ability to multitask and manage time efficiently in a fast-paced setting.

To apply for this position, please submit your resume/CV CV to the e-mail address in the Apply for job button. Please include the job title in the subject line of your email.

Thank you for considering us as your potential employer. We look forward to reviewing your application.