Key Goal
To manage B&B Security strategic and operational relationships with its technology vendor and OEM partners — ensuring maximum value from vendor programs, pricing, and support, negotiating favorable terms, maintaining contractual compliance, and evolving the portfolio to match market demand.
Responsibilities (Managerial & Operational)
- Own day-to-day relationships with vendor partner and channel managers, account teams, and executive stakeholders — regular business reviews, escalations, and joint planning;
- Manage deal registration, special pricing (NSP) requests, and MDF/co-marketing fund applications across all vendor partners;
- Track and maintain B&B’s partner tier and certification status with each vendor, including renewal deadlines for technical and sales accreditations;
- Ensure vendor commitments — product delivery, service levels, and quality standards — are consistently met;
- Coordinate pricing and quoting with vendors on behalf of the sales team, ensuring proposals are competitive and accurate;
- Monitor vendor roadmaps, new product releases, and partner program changes, and brief the commercial and technical teams on what matters;
- Spot gaps in the portfolio and lead evaluation of new vendors to fill them;
- Organize vendor-funded enablement — technical and sales training, certifications, co-marketing events, joint webinars and conference participation;
- Lead contract negotiations, including pricing, terms, and service-level agreements (SLAs), to secure favorable outcomes;
- Review and manage contractual obligations to ensure compliance and mitigate risk;
- Coordinate contract renewals, amendments, and updates in partnership with internal teams (sales, finance, legal);
- Handle order placement and tracking with vendors;
- Support tenders and RFPs on the vendor side: authorization letters, technical compliance documentation, reference materials;
- Track vendor performance against KPIs, SLAs, win rates, margin, and support quality; report regularly and escalate issues or service gaps as needed;
- Collaborate with the sales team on timely delivery of vendor products and services in support of customer commitments;
- Carry out additional instructions and tasks assigned by management.
Competencies (Soft Skills)
- Strong organizational and multitasking skills;
- Negotiation and relationship-building skills;
- Analytical, detail-oriented, and problem-solving mindset;
- Initiative and strong follow-up discipline;
- Ability to manage multiple priorities in a fast-paced environment;
- Team collaboration across commercial and technical functions;
- Resilience and composure under pressure and tight deadlines;
- Basic strategic thinking;
- Strong requirements-analysis and documentation skills;
- Flexibility, sociability, and persistence;
- Quick to learn and apply new knowledge;
- Positive attitude and sense of responsibility;
- Accuracy in recordkeeping;
- Basic knowledge of logistics processes.
General requirements / Employees should know
- Company products and vendor portfolio;
- Basic principles of IT and cybersecurity;
- Vendor partner programs, deal registration, and MDF processes;
- Commercial documentation and contract basics;
- Requirements for business risk assessment documents;
Personnel specifications
- Diploma: Bachelor’s degree in Business, IT, or related field
- Experience: 3+ years in vendor, channel, or partner management, ideally at an IT distributor, VAR, or MSSP
- Specific areas of expertise: IT/Cybersecurity sales, procurement, vendor and product management
- Computer skills: Excel, Word, Outlook, PowerPoint, CRM and partner portal systems
- Languages: Azeri – excellent; English – good; Russian – preferable
Employee rights and Liabilities
Rights:
- Has the right to access vendor resources, tools, and support required for effective performance;
- Has the right to request assistance from management in the performance of duties;
- Entitled to recognition and incentives based on performance;
- Rights specified in the Labor Code and related legislation of the Republic of Azerbaijan.
Liabilities:
- Responsible for timely and accurate vendor reporting and documentation;
- Liable for maintaining active partner tiers, certifications, and deal registrations;
- Responsible for compliance with official duties; violations described in this job description incur liability under the labor legislation of the Republic of Azerbaijan;
- Violations of legal and regulatory requirements while carrying out work activities incur liability under applicable administrative, criminal, and civil legislation;
- Responsible for the safety and proper use of company-entrusted equipment and for preventing damage to company property;
- Must act in accordance with company values and vendor confidentiality/NDA standards;
- Personally and unconditionally responsible for documents signed in the course of duties.
Salary: upon the interview
Interested candidates can send their CV to the e-mail address in the Apply for job button by mentioning Vendor Manager in the subject line.