Job responsibilities
- Plan, organize, and oversee all banquet and event operations.
- Ensure exceptional guest satisfaction by maintaining Marriott service standards.
- Lead, train, motivate, and develop the banquet team.
- Coordinate closely with the Kitchen, Sales, Events, Stewarding, and Engineering departments to ensure seamless event execution.
- Monitor staffing levels, scheduling, and labor costs.
- Ensure banquet rooms are prepared according to event specifications and quality standards.
- Manage inventory, equipment, and operational supplies.
- Maintain health, safety, and hygiene standards throughout all banquet operations.
- Resolve guest concerns promptly and professionally.
- Prepare operational reports and continuously identify opportunities for service improvement.
Requirements
- Minimum 3 years of experience in Banquet Operations, with at least 1 year in a supervisory or managerial role.
- Strong leadership and team management skills.
- Excellent communication and organizational abilities.
- Ability to work under pressure in a fast-paced environment.
- Strong knowledge of banquet service standards and event operations.
- Good command of English; additional languages are an advantage.
- Proficiency in Microsoft Office applications.
Interested candidates can apply by clicking the link provided in the "Apply" button.