Conditions

• Location: Baku, Azerbaijan (Hybrid, preferably fully on-site)
• Contract: Permanent
• Reporting to: Operations Director and Technical Director
• Scope: Support for offices in Baku and London (remote for UK)

Overview

We are seeking a Senior IT Administrator to take ownership of our IT infrastructure and end-user support. This is a hands-on, senior role for a proactive professional who can translate strategic direction into practical solutions, presenting clear pros and cons with well-reasoned recommendations.

A key objective of the role is to lead the organisation to Cyber Essentials Plus certification within 12 months, while maintaining SOC 2 compliance and supporting future ISO 27001 and GDPR initiatives.

Key Responsibilities

• Lead and achieve Cyber Essentials Plus certification; support SOC 2 and future ISO 27001/GDPR readiness. 
• Administer and support the Microsoft 365 and Azure environment, including Entra ID, Intune, Exchange, Teams, SharePoint, and OneDrive. 
• Manage endpoint lifecycle: provisioning, configuration, patching, encryption, and decommissioning. 
• Implement and maintain security best practices such as MFA, Conditional Access, BitLocker/FileVault, endpoint protection, and least-privilege access. 
• Provide 2nd/3rd line technical support to approximately 60 users across Baku and London. 
• Support and maintain office network infrastructure (firewalls, Wi-Fi, VPN, switching). 
• Collaborate with the DevOps team to align endpoint and cloud security. 
• Analyse business requirements and present solution options with pros/cons and recommendations. 
• Maintain accurate IT documentation and asset management. 

Key Requirements

• 5+ years of experience in IT administration or systems engineering in a senior, hands-on role. 
• Strong expertise in Microsoft 365, Azure, and Intune. 
• Proven experience with Cyber Essentials Plus and SOC 2 compliance; exposure to ISO 27001 or GDPR is desirable. 
• Solid understanding of endpoint security, identity and access management, and networking fundamentals. 
• Experience supporting multi-site organisations and remote users. 
• Excellent analytical, communication, and problem-solving skills with a strong user-focused approach. 
• Strong verbal communication skills in English and Russian required; written English proficiency is advantageous

Preferred Certifications

• Microsoft certifications (e.g., MS-102, AZ-104, MD-102) 
• ITIL Foundation 
• Security certifications such as CompTIA Security+, CISSP, or CISM 

Success Measures

• Cyber Essentials Plus certification achieved within 12 months 
• Continued SOC 2 compliance and readiness for ISO 27001/GDPR 
• High end-user satisfaction and efficient incident resolution 
• Secure, reliable, and well-documented IT environment

Interested candidates can send their cv to the e-mail address in the Apply for job button.