Location: Baku, Azerbaijan
Type: Full-time
Role Overview:
- As a Marketing Account Manager, you will be responsible for maintaining strong relationships with clients, overseeing marketing projects, and managing online communities to enhance brand engagement. You will act as a bridge between clients and internal teams while also ensuring that brand communities are active, engaged, and aligned with brand strategies.
Key Responsibilities:
- Receive, evaluate, and respond to new client inquiries, aiming to convert them into customers.
- Develop and maintain strong client relationships with existing clients, understanding their business needs and marketing objectives.
- Prepare cost estimates, develop project budgets, and monitor their implementation.
- Track all client new requests and manage ongoing projects using internal tools and systems.
- Manage project documentation flow.
- Oversee the planning, execution, and performance of multi-channel marketing campaigns.
- Collaborate with internal teams, including digital, creative, and events to deliver high-quality work that meets client expectations.
- Ensure projects are delivered on time, within budget, and in alignment with client goals.
- Stay updated on industry trends and best practices to provide clients with innovative marketing solutions.
- Develop and implement community engagement strategies that align with the brands' goals and objectives.
- Manage and grow online community presence across various platforms.
- Foster a positive and inclusive community environment, encouraging active participation and interaction.
- Monitor and respond to community members' inquiries, comments and feedback in a timely and professional manner.
Qualifications:
- Proven experience in marketing, account management, community management, or digital marketing
- Strong understanding of marketing strategies, digital platforms, and social media engagement tactics
- Excellent communication and relationship-building skills, both with clients and online communities.
- Ability to manage multiple projects simultaneously and work effectively under deadlines.
- Creative problem-solving skills and a proactive approach to client and community needs.
- Proficiency in Microsoft Office tools, particularly Excel, Word, and PowerPoint.
- Fluent communication in Azerbaijani, English, and Russian (for communication with international clients) is required.
Compensation and Benefits:
- Competitive salary and incentives
- Probation Period: 3 months, during which performance will be closely evaluated.
- Opportunity to work with a talented team in a collaborative work environment.
- Professional development and growth opportunities.
- Work on diverse and impactful projects that make a difference.
To apply, please send your CV to the email address in the Apply for job button with the subject “Marketing Account Manager”.