PLEASE KINDLY NOTE TE BELOW BEFORE APPLYING:

• This position is based in Baku - AZE ;
• Local contract - no freelance contract neither expatriation ;
• Fluent in English & Russian (written and spoken) ;
• Speaking French is a serious advantage ;
• 2 years experience maximum required ;
• Starting date: 01/05/2025.

As part of our development, we are looking to strengthen our Operations department and are looking for an experienced Visa Application Officer who is looking for new challenges within a dynamic and human-focused company.

RESPONSABILITIES

• Welcoming all visa applicants in the operated visa application center ;
• Process the visa application of the applicants (front office) ;
• Collect payments from the applicants (payment counter) ;
• Manage the biometric collection of visa applicants (biometry) ;
• Manage all back office tasks to finalize the visa application of our applicants (back office) ;
• Manage all other tasks given by the management.

SKILLS

• Azerbaijani, English and Russian - mandatory ;
• French is a serious advantage ;
• Excellent customer service skills ;
• Excellent typing skills ;
• Proficiency in MS Office ;
• Good with emails, problem-solving and effective decision-making ;
• Ability to handle pressure ;
• Energetic, proactive, versatile, committed to teamwork and team spirit.

DIPLOMA AND EXPERIENCE

• Matric or equivalent ;
• Tertiary qualification is an added advantage ;
• Previous customer service experience as a Customer Service Consultant (2 years maximum).

To apply for this job:

• Interested candidates can apply by clicking the link provided in the "Apply" button.