Location: Deniz Mall
A Restaurant Manager is responsible for overseeing the daily operations of a restaurant, ensuring a high standard of food quality, service, and customer satisfaction, while also managing staff, budgets, and overall restaurant efficiency.
Main responsibilities:
Operational Management:
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Ensure compliance with health and safety regulations, local laws, and company policies.
- Maintain restaurant cleanliness and organization.
- Monitor and maintain inventory levels of food, beverages, and supplies.
Staff Management:
- Participate in hiring, training, and supervising restaurant staff, including servers, cooks, and front-of-house personnel.
- Develop and implement staff schedules to ensure proper coverage.
- Provide ongoing staff training to ensure high-quality service and adherence to company standards.
- Conduct performance evaluations and provide feedback to team members.
Guest Service:
- Implement excellent guest or customer dining experience by maintaining a welcoming and professional environment.
- Address guest or customer complaints or concerns promptly and professionally.
- Monitor guest or customer satisfaction levels through feedback and adjust operations accordingly.
Financial Management:
- Monitor and manage budgets, including controlling food and labor costs.
- Able to oversee cash handling and accounting procedures.
- Able to analyze financial reports (e.g., sales, expenses, profit margins) and implement strategies to improve profitability.
- Able to implement marketing and promotional strategies to attract and retain customers.
Inventory & Supply Management:
- Order and manage stock, ensuring the availability of ingredients and supplies.
- Track inventory to prevent shortages or waste.
- Build and maintain relationships with suppliers and vendors.
Leadership & Communication:
- Lead by example, motivating staff to maintain high performance.
- Foster a positive, team-oriented work environment.
- Communicate effectively with the team, management, and customers.
Marketing & Business Development:
- Develop strategies to increase restaurant visibility, attract new customers, and retain existing ones.
- Plan and implement special events, promotions, and seasonal menus.
- Stay informed about industry trends and competitor practices.
Required skills and qualifications:
- Previous experience in restaurant management or supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Ability to manage multiple tasks in a fast-paced environment.
- Knowledge of budgeting, financial reporting, and cost control.
- Customer-focused with a passion for hospitality.
- Ability to work flexible hours, including nights, weekends, and holidays.
Preferred qualifications:
- Culinary or hospitality degree.
- Proficiency in restaurant management software (e.g., POS, inventory systems).
- Experience with staff training and development.
- The role of a restaurant manager is multifaceted and requires a balance of operational expertise, leadership skills, and financial acumen to ensure the restaurant's success.
Interested candidates are welcome to send their CVs to the e-mail address by indicating the name of the vacancy in the subject line of the letter.