We are looking for a Reception / Guest Service Agent to join our hotel team and provide excellent service to our guests from check-in to check-out.
Responsibilities
- Welcome and check in / check out guests
- Provide information about the hotel and local attractions
- Resolve guest requests and complaints professionally
- Process payments and prepare reports
- Coordinate with housekeeping and other departments
- Ensure a high level of guest satisfaction and service quality
Requirements
- Education in Hospitality, Tourism, or a related field (preferred)
- Experience in hotel reception or customer service is an advantage
- Ability to communicate effectively in English (Russian is a plus)
- Strong communication and interpersonal skills
- Presentable, polite, and service-oriented personality
- Ability to work shifts, including weekends and holidays
- Female candidates
We Offer
- Salary: 669,71 AZN gross
- Lunch provided
- Uniform provided by the company
Interested candidates can apply by filling out the form in the Apply for job button.