We’re Hiring — Remote Call Center Operator (Advanced English Only)
We are looking for a highly fluent English-speaking call center operator for a fully remote position. This role involves constant live communication with native English speakers. If your English is not truly advanced, please do not apply.
What We Offer
- Fully remote work
- Fixed and stable schedule
- Professional, supportive team
- Daily live communication with native English speakers
- Long-term opportunity with skill growth
Requirements (Must-Have)
- Advanced / near-native English (C1–C2) — verbal fluency is mandatory
- Clear, confident spoken English without long pauses
- Fast reaction, strong comprehension, and critical thinking
- High level of responsibility and self-discipline
- Ability to work independently without supervision
- Basic Microsoft Excel knowledge (used daily)
- Personal computer with stable high-speed internet, noise-cancelling headphones
- Quiet and distraction-free workspace
Nice to Have (Strong Advantage)
- Previous call center experience
- Sales or upselling experience
- Experience working with international or native English-speaking clients
Responsibilities
- Handle inbound customer calls in a professional and timely manner
- Provide accurate information about services scope, policies, and procedures
- Document all customer interactions in the CRM system accurately
- Comply with company policies, data protection, and confidentiality standards
Working Schedule (Baku Time)
- Monday – Saturday, 4:00 PM – 9:00 PM
- Monday – Saturday, 9:00 PM – 2:00 AM
- Salary: 400 AZN NET
- During wintertime, the shift starts and ends one hour later.
Important — Please read
- This role requires continuous verbal communication with native English speakers
- Candidates below true C1 speaking level will not be considered
- To apply, send your CV to the e-mail address in the Apply for job button.
- Please attach 30-45 second English voice recording introducing yourself so we can check your speaking skills in advance. Accepted audio formats: MP3 / M4A / WAV.
