Department: Commercial Support Department

Position Type: Full time

Job Duties:

• Preparing daily sales reports for customers based on internal targets and requests
• Collecting and processing complaints, providing support in their resolution and registering them accurately in the relevant system
• Preparing professional presentations in accordance with organizational requirements
• Conducting research and analysis based on publicly available sources and statistical data and preparing related reports
• Preparing and managing documentation related to tender processes and customer proposals
• Preparing weekly import/export reports, monthly market share reports and relevant presentations
• Registering customers in the CRM system and creating sales contracts
• Supporting the verification and proper archiving of sales-related documents
• Preparing additional sales reports using relevant systems such as SAP, CRM and QlikView
• Supporting export sales operations by preparing relevant documentation and coordinating related activities
• Collaborating with the Logistics and Finance departments and providing support in related reporting activities
• Coordinating pricing updates, discounts and promotional offers in coordination with the commercial team
• Assisting in sales volume forecasting and demand planning by analyzing market trends and customer feedback
• Assisting in organizing and attending customer visits and product presentations when required
• Preparing ad-hoc commercial analyses and dashboards for management review
• Supporting the sales team in tracking opportunities, managing the pipeline and following up on bids and tenders

Requirements: 

• University degree preferably in economics, business administration or construction related fields
• 1–3 years of professional experience, preferably in the construction industry with a focus on sales or commercial support
• Good knowledge of MS Office applications
• Knowledge of CRM systems and other relevant applications 
• Native in Azerbaijani, good written and spoken English and Russian language skills

Application Procedure:
Interested candidates should submit CV's to the e-mail address in the Apply for job button and indicate the position applying for Commercial Support Specialist in the subject line.

All applications for the advertised post will be assessed and given equal opportunities.