Job Overview
- We are currently seeking a reliable and experienced IT Onsite Specialist to support day-to-day IT operations and provide high-quality technical assistance to end-users. The role involves maintaining IT infrastructure, resolving technical issues, and ensuring compliance with corporate IT standards.
Salary: 1500 – 2000 AZN (net, depending on experience)
Employment Type: Full-time
Key Responsibilities
- Provide onsite and remote IT support (hardware, software, network issues)
- Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices)
- Support onboarding/offboarding processes (accounts, access, equipment)
- Maintain and monitor IT infrastructure (servers, switches, routers, Wi-Fi)
- Administer and troubleshoot Windows OS and Microsoft Office 365
- Manage IT assets (tracking, tagging, lifecycle management)
- Ensure compliance with IT security and corporate policies
- Collaborate with global/regional IT teams on escalations and projects
- Maintain records in IT service management systems
- Conduct user trainings in English
- Support IT-related projects and system upgrades
Requirements
- Bachelor’s degree in IT, Computer Science, or related field
- 2–4 years of experience in IT support / helpdesk roles
- Strong knowledge of Windows/macOS and Office 365
- Basic networking knowledge (LAN/WAN, TCP/IP, VPN, Wi-Fi)
- Experience with IT ticketing systems and asset management
- Strong problem-solving and communication skills
- English – intermediate level (ability to conduct trainings)
- Certifications (CompTIA, CCNA, ITIL, Microsoft) – advantage
Interested candidates can send their CV to the e-mail address in the Apply for job button.
