Job’s period: 3 months (seasonal)

Responsibilities:

• Greets guests over the phone in a friendly, courteous manner
• Records reservation information accurately; Informs other departments of VIP arrivals
• Identifies and records special billing instructions; approves credit after consultation with the Revenue Manager
• Files all reservations in a systematic order for easy referral
• Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
• Records requests for special accommodations and suites
• Dealing with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner and etc.

Requirements:

• Relevant hospitality industry experience
• Fluent English, Russian, Azerbaijani both written and spoken, Turkish is preferable 
• Experience with Opera PMS (hotel software) is mandatory
• Previous experience from reservations, front office or meeting & events is preferred
• Excellent telephone manner is essential
• Excellent time management and organizational skills are essential
• High levels of motivation, enthusiasm and an innovative approach
• Good team player with a flexible and cooperative attitude.

How to apply:

Interested candidates are requested:

• To submit CV to the e-mail address in the Apply for job button.
• Include " Reservation Agent" in the subject line.

Attention: The candidates will go through initial CV screening and ONLY selected candidates will be contacted via email and/or phone and will be invited to interview.