Roles & responsibilities:

Program Coordination:

• Assist in the design, development, and implementation of learning programs.
• Coordinate training schedules and logistics, ensuring seamless execution of training sessions.
• Collaborate with subject matter experts to create engaging and relevant content.

Training Delivery:

• Conduct training sessions for employees at various levels, utilizing effective training methodologies.
• Monitor and evaluate training effectiveness, gathering feedback for continuous improvement.
• Address training-related queries and concerns from participants.

Learning Management Systems (LMS):

• Oversee the administration and maintenance of the Learning Management System.
• Ensure accurate record-keeping of employee training progress and certifications.
• Explore opportunities to enhance the functionality and efficiency of the LMS.

Needs Assessment:

• Collaborate with department heads to identify skill gaps and training needs.
• Conduct regular needs assessments to inform the development of targeted learning programs.
• Stay informed about industry trends and best practices in learning and development.

Team Collaboration:

• Work closely with the Learning and Development team to create a positive learning culture.
• Support and mentor junior members of the team, fostering their professional growth.
• Collaborate with cross-functional teams to integrate learning initiatives into broader organizational strategies.

Reporting and Analysis:

• Generate reports on training metrics, attendance, and impact on performance.
• Analyze data to provide insights into the effectiveness of learning programs.
• Use feedback and data to make data-driven recommendations for program improvements.

Requirements:

• Minimum Bachelor's degree in Human Resources, Organizational Development, or a related field.           
• Minimum 5 years of experience in related field / Proven experience in learning and development, with a focus on program coordination and delivery.         
• Strong understanding of instructional design principles and adult learning theories.
• Familiarity with learning Management Systems and e-learning platforms.
• Familiarity with a variety of training methods, including classroom training, e-learning, workshops, and on-the-job training
• Understanding of relevant laws, regulations, and compliance standards related to employee training and development.
• Knowledge of strategies to engage and motivate employees in the learning process.
• Ability to tailor training programs to the diverse needs and learning styles of employees.
• Commitment to continuous improvement, seeking feedback, and making data-driven decisions to enhance the effectiveness of training initiatives.
• Awareness of industry trends, best practices, and emerging technologies in training and development.
• Keeping up-to-date with changes in the business environment to ensure training programs remain relevant and impactful.
• Excellent communication and presentation skills.
• Organizational and project management skills.
• Skill in managing resistance to change and fostering a positive learning culture within the organization.
• Strong leadership skills to effectively lead and manage a team of training professionals.
• Ability to set a strategic vision for the training and development division aligned with organizational goals.
• Experience in strategic planning, budgeting, and resource allocation for training initiatives.
• International sertificate (CIPD, SHRM, etc.) is an advantage.