Job description:
Process Discovery & Mapping
- Document and analyze AS-IS processes across business functions within the Corporate Center.
- Identify automation opportunities and AI-replaceable steps within existing workflows together with the Platforms and Engineering team.
- Develop scalable process archetypes to support AI transformation.
Requirement Structuring for AI Agents
- Translate business needs into structured AI agent specifications with clear data dependencies, exception handling logic, and human-in-the-loop checkpoints.
- Ensure business clarity and completeness of requirements before development begins.
- Define process-level success criteria and performance metrics for AI agent integration.
Development Collaboration & Validation
- Collaborate with the Platforms and Engineering team during design and build stages to ensure agent behavior matches business requirements.
- Validate completed AI agents against business requirements through structured testing and UAT.
- Support deployment readiness reviews and sign-off processes.
Operational Integration & Adoption
- Facilitate integration of AI agents into live workflows and business operations.
- Support rollout, training, and user adoption activities across impacted business teams.
- Monitor process improvements and operational performance post-deployment, documenting lessons learned.
Experience, Competencies and Skills Required:
- 5+ years of experience in business process management, transformation, or operational excellence.
- Experience mapping complex cross-functional processes with clear documentation standards.
- Strong analytical and documentation skills with attention to detail.
- Ability to work closely with technical teams translating business requirements into structured specifications.
- Experience in financial services preferred.
- Familiarity with process automation tools, BPMN notation, or workflow design is a plus.
How to apply:
- Interested candidates can apply by clicking the link provided in the "Apply" button.
Attention: The candidates will go through initial CV screening review. Those candidates ONLY who succeeds based on CV screening will be contacted via email and/or phone and will be invited to interview
