Key Responsibilities:

• Define and communicate the vision, strategy, and objectives for the tribe, ensuring alignment with the organization's strategic goals.
• Lead and motivate cross-functional teams within the tribe, fostering a collaborative and high-performance culture.
• Allocate resources effectively, including budget, manpower, and technology, to support the tribe's initiatives and priorities.
• Monitor and evaluate the tribe's performance against key metrics and targets, identifying areas for improvement and driving continuous optimization.
• Build and maintain strong relationships with key stakeholders, including senior leadership, customers, and partners, to ensure alignment and support for the tribe's objectives. 
• Identify potential risks and uncertainties that may impact the tribe's success and develop strategies to mitigate them proactively.
• Make timely and informed decisions on behalf of the tribe, leveraging data, insights, and expertise to drive outcomes and solve problems effectively.
• Communicate regularly and transparently with team members and stakeholders, providing updates on progress, challenges, and opportunities.
• Develop and mentor team members, helping them grow and develop their skills and capabilities to drive individual and collective success. 
• Foster a culture of innovation within the tribe, encouraging experimentation, creativity, and the pursuit of new ideas to drive business growth and differentiation.
• Lead and support the tribe through periods of change and transformation, ensuring smooth transitions and minimizing disruptions to business operations.
• Continuously assess and refine the tribe's processes, practices, and ways of working to drive efficiency, effectiveness, and adaptability in a rapidly evolving environment.
• Synchronize with Product Owners to maximize squad efforts and tribe-level impact.

Education

• Bachelor’s and Master’s degree in Business, Economics, Finance, Marketing, or related fields. MBA or equivalent is a plus.

Certificates

• Project Management or Scrum related
• Leadership related

Requirements

• Proven experience in a leadership role, preferably in business development, marketing, sales, customer satisfaction or strategic planning.
• Minimum 10 years of professional experience, with at least 5 years in a managerial position.
• Strong understanding of business strategy, market trends, and competitive analysis.
• Ability to align business objectives with broader organizational goals.
• Ability to translate high-level business strategies into actionable plans and measurable outcomes.
• Proven experience in customer service and customer satisfaction, with a strong understanding of customer needs, pain points, and expectations. Ability to design and implement customer-centric strategies that enhance the end-to-end customer journey, resolve issues effectively, and foster long-term loyalty. Experience in collecting and analyzing customer feedback to drive continuous improvement across products and services.
• Demonstrated ability to lead, motivate, and inspire cross-functional teams.
• Excellent stakeholder management skills, including senior leadership, customers, and partners.
• Experience with agile methodologies and frameworks such as Scrum or Kanban is preferable.
• Proficiency in leveraging data and insights for decision-making and problem-solving.
• Strong communication skills, with the ability to convey complex ideas clearly and transparently.
• Ability to drive continuous improvement and adapt to rapidly evolving environments.
• Experience fostering a culture of innovation, encouraging creativity, and experimentation.
• Demonstrated ability to think strategically and execute tactically to deliver on complex projects within timeline and budget constraints.
• Innovative and proactive approach, with a focus on continuous improvement and customer engagement.
• Ability to utilize data to identify areas of improvement and implement data-driven changes. Strong problem-solving skills with a creative approach to finding solutions.

Last date of application:

Please send your CV to the e-mail address in the Apply for job button by mentioning the name of the position you are applying for in the "subject" section.