Location: Azerbaijan, Baku

The sales specialist or coordinator is expected to identify potential customers, initiate contact, and guide them through the sales process; listen to customer needs, provide tailored product recommendations and address inquiries; demonstrate product features and benefits through presentations and product knowledge. The ideal candidate will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals.

We are looking for candidate with deep understanding of the features, benefits, and applications of our specific products, such as: 

• HYSTER: material handling lift trucks, including stand-up and sit-down forklifts, counterbalanced trucks and high-capacity forklifts 
• CASE: construction equipment, including excavators, motor graders, wheel loaders, and compact track loaders
• Kohller SDMO: full range of portable generator sets, industrial generators and generator sets
• COMBILIFT: wide range of cargo handling 
• DIECI: telehandlers and other equipment for industrial, construction and agricultural needs 
• JLG: working lifting platforms; telescopic loaders

GENERAC: advanced software solutions for power grids, backup and main power systems for household and industrial applications, solar and battery-powered data storage solutions, virtual power plant platforms

Key responsibilities (including but not limited to):

• represent the company effectively with comprehensive knowledge of our goods, such as wide range of construction, earthmoving, warehouse and lifting equipment and machinery from leading manufacturers with a worldwide reputation. 
• achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
• build and maintain strong relationships with customers in their specialized field.
•  handling customer calls, emails, and messages, answering customer queries, informing them on delays, arranging delivery dates, and scheduling marketing events; 
• ensures that inputs for editing activities are provided on time in accordance with bid/estimate/quotation planning,
• provide required support to tendering & quoting staff to ensure timely submission of tenders and quotations 
• working alongside the team to draw up strategies to increase customer base;
• involved in planning of sales forecasts and required resource allocation
• develop and implement sales plans, monitor progress, and take proactive measures to meet or exceed target revenue
• monitor market trends, competitor activities, and customer feedback related to their specialized product or service
• increase customer loyalty and conduct continuous business by fostering long-term relationships
• engage with customers to understand their needs, identify their pain points, and determine how the specialized product or service can address those requirements.
• stay updated on industry trends, market dynamics, and competitive offerings to effectively communicate the best proposals to potential customers
• respond to complaints from customers if there are any and give after-sales support when requested
• handle the order process in timely and accurate manner 
• inform clients of unpredicted delays or problems
• monitor the team’s progress, identify shortcomings and propose improvements
• provide excellent customer service by responding inquiries, resolving complaints, and ensuring customer satisfaction
• update all records and logs as per the company's processes 

Requirements:

• 5+ years of work experience in sales, preferably in a related industry or with a focus on the products or services being offered within a similar industry
• strong listening and negotiating skills as well as an ability to showcase our offerings in a compelling way 
• excellent communication, interpersonal, and organizational skills
• strong ability to analyse business opportunities effectively
• ability to think strategically and develop sales strategies to target specific markets, industries, or customer segments 

Work conditions:

• Work time: 5 days, 08.00-17.00
• Shuttle bus, medical insurance
• Location: 15 Salyan Highway, AZ 1063, Baku, Azerbaijan

Interested?

If you feel you have necessary skills, experience and approach, please submit your CV with the subject “Sales Specialist/Coordinator” to the email address.