Location: Baku, Azerbaijan

Role Overview:
As a Luxury Online Sales and Client Advisor, you will be the direct point of contact for our online clients — guiding them through their journey from initial inquiry to final delivery. You will provide personalized consultation, ensure exceptional service, and manage each order with precision and care.

Key Responsibilities:

• Respond to client inquiries received via website and WhatsApp with prompt, professional communication
• Guide clients through collections, advise on product selection, sizing, and customization options
• Coordinate custom and made-to-measure orders with our atelier
• Maintain client communication throughout the production and delivery process
• Ensure a seamless, luxurious client experience from first contact to post-purchase follow-up
• Collaborate with internal teams (atelier, logistics, warehouse) to ensure timely order fulfillment
• Build long-term relationships with high-end clientele
• Maintain accurate records of orders, requests, and communications

Requirements:

• Proven experience in luxury fashion sales or high-end client service (online or offline)
• Excellent written and verbal communication skills in English (Russian or Arabic is a plus)
• Strong attention to detail and organizational skills
• Passion for fashion, style, and couture craftsmanship
• Ability to work independently and handle VIP clientele with discretion and professionalism

What We Offer:

• Opportunity to represent a globally recognized couture brand
• Work with international clients and exclusive custom orders
• Competitive compensation and performance-based bonuses
• Career growth opportunities in luxury fashion sales and client relations
• Working Hours: Monday to Friday, 10:00 AM – 7:00 PM

How to Apply:
Please apply by sending your CV to the e-mail address in the Apply for job button with the subject line “Luxury Online Sales and Client Advisor – Baku”.