Təsvir

• Supervise and lead the front office team to provide excellent guest service with a positive and welcoming attitude.
• Oversee check-ins, check-outs, and reservations, ensuring a smooth process for guests.
• Handle guest complaints and resolve issues with a calm and helpful approach.
• Train, support, and motivate front office staff to achieve high performance.
• Ensure smooth daily operations of the front office.
• Collaborate with other departments to ensure guest satisfaction.
• Assist with reports, billing, and administrative tasks.

Tələblər

• Education: University diploma. A degree in Hospitality or a related field is a plus.
• Experience: At least 3 years of experience in front office roles, with 1 year in a supervisory position.
• Skills:Strong leadership and communication skills.
• Proficient in hotel management software (e.g., Opera, Fidelio).
• Ability to handle guest issues and solve problems with a positive attitude.
• Organized and able to multitask effectively.
• Languages: Fluent in Azerbaijani, English, and Russian. A

Vakansiya haqqında

• Vakansiya növü - Tam ştat
• Təcrübə - 3-4 il
• Təhsil - Bakalavr