TLScontact is a global leader in customer relationship management. We offer a wide range of services, from processing visa documentation to passport return services for diplomatic missions and government clients worldwide.

We are looking for an experienced, proactive, and results-driven Project Manager to lead and coordinate operational projects, client deliverables, and business initiatives in Baku, Azerbaijan.

Job summary

• As an experienced project manager, you will be responsible to drive the delivery of key Projects. It fulfils a critical management role, having a high level of direct accountability and responsibility. Typically deployed as a programme or portfolio manager, the project manager contributes directly and positively to the business performance, understanding and translating business strategy and business objectives into actions and outcomes that optimise profitability and support growth

Key Responsibilities

• Close monitoring of Projects to ensure that we remain on track, meet deadlines, stay under budget, and develop according to plan
• Assist in the definition of project scope and objectives, involving all relevant stakeholders
• Clarify specific requirements of project
• Coordinate internal resources and third parties
• Track the progress, report advancement and results, raise alerts if necessary
• Ensure resource availability and allocation
• Draft contracts, planning and specifications
• Ensure compliance with client requirements, company policies, and local regulations.
• Drive continuous improvement initiatives and process optimization
• Support business development activities and the implementation of new services when required.

Requirements

• Bachelor's degree in Business Administration, Project Management, Management, Engineering, or a related field.
• Minimum 3 years of project management experience in an international or service-oriented environment.
• Strong stakeholder management and client relationship skills.
• Excellent organizational, planning, and problem-solving abilities.
• Experience managing multiple projects and priorities simultaneously.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Project (or equivalent project management tools).
• Excellent communication and presentation skills.
• Fluency in English and Azerbaijani is required; German and Russian are considered an advantage.
• Project Management certification (PMP, PRINCE2, Agile, or equivalent) is an advantage.

What We Offer

• An opportunity to work in a dynamic international company.
• Professional development and career growth opportunities.
• Gross salary: 
• Net salary: 
• Performance-based bonus upon achievement of agreed KPIs.
• A collaborative, diverse, and international working environment.

Location: Baku, Azerbaijan - https://visas-de.tlscontact.com/en-us/country/az/vac/azBAK2de/address-opening-hours

Position Type: Full-time

To apply, please submit your CV and cover letter to the e-mail address in the Apply for job button or follow the link OrangeHRM

Only shortlisted candidates will be contacted.

In TLScontact we are cultivating a supportive, inclusive working environment where all our employees can thrive and express their talent, whatever their gender, background, race or religion. This is our way to build the most diverse and engaged talent pipeline where each employee’s voice matters and valued. We believe that this approach will lead us to long-term success as an organization in visa services industry.