Work conditions:

• Working days will be from Monday-Friday (40 hours per week). 

Main responsibilities:

• Providing excellent customer service;
• Processing visa applications;
• Collecting required application documents;
• Providing assistance in filling out and checking personal data;
• Taking biometric data;
• Offering additional value services to applicants and processing payments;
• Working in internal CRM;
• Completing daily reports;
• Maintaining confidentiality of information, compliance with all necessary security procedures. 

ISO duties:

• Participate security related trainings,
• Conduct security related activities assigned to this position,
• Follow security related requirements when fulfilling the responsibilities of this position,
• ️Report security incidents to the supervisor when detected.

Requirements:

• General administration skills & experience on a similar job.
• ️Languages required: Azerbaijan – fluent, English – intermediate, German – will be a plus.
• ️Excellent verbal and written communication skills,
• ️Strong problem-solving skills and the ability to handle difficult customers.
• ️Basic computer skills and familiarity with CRM systems.
• ️Ability to work in a fast-paced environment and multitask effectively.

Interested candidates can apply via the link in the Apply for job button.