We are looking for candidates for a Call Center Representative role to join us at Tredu! 

Job Type: Full-time

Responsibilities: 

• Answer incoming calls and conduct outbound calls to potential customers to promote and sell our products/services.
• Identify customer needs and provide appropriate solutions.
• Maintain accurate records of customer interactions and sales.
• Clearly and effectively communicate information about Tredu’s services, platform features, and extracurricular activities to user;
• Accurately document customer interactions, issues, and feedback in Tredu’s CRM system;
• Stay informed about product updates, promotions, and company policies;
• Collaborate with team members to improve overall service quality.

Requirements for the candidate:

• High school diploma or equivalent;
• Previous experience in a telesales, sales and customer service environment is preferred;
• Excellent verbal and written communication skills in Azerbaijani and Russian;
• Proficiency in MS Office Suite (Excel, PowerPoint, Word);
• Strong communication skills to convey information clearly and effectively;
• Strong problem-solving abilities to address challenges as they arise;
• Ability to multitask and manage time efficiently in a fast-paced setting.

To apply for this position, please submit your resume/CV to the e-mail address in the Apply for job button. Please include the job title in the subject line of your email.

Thank you for considering us as your potential employer. We look forward to reviewing your application.